Student Ambassador Scheme

Join the team as a student ambassador!

Do you have what it takes to become a Student Ambassador for Aston University?

As a Student Ambassador you’ll be working with young people, encouraging prospective students to consider studying at Aston University and inspiring school children to consider further education.

Primarily you will be a representative of the university at various events and by becoming a Student Ambassador, you will have an opportunity to develop your personal and professional skills whilst boosting your bank balance!

Student ambassadors are employed on a casual basis, meaning it is not regular part time work. Ambassador shifts will only be available when the university has a requirement for student ambassadors. This does however mean the work is flexible around your studies/other commitments. Ambassador work is flexible and varied, but we do expect that you be available to work at least once over a 3-month period.

We recruit first year undergraduates and foundation year students for this role. We will also consider second year undergraduates from certain subjects (list will be available on job advert when live on Aston Futures). If you want to get involved see the ‘How to apply’ section below.

Responsibilities will include:

  • Supporting events such as Open Days, Applicant Visit Days, Conferences, Campus Tours, promotional events, and course interviews

  • Supporting with school visits on campus: workshops, subject taster sessions and engaging talks

  • Supporting various university marketing activities.

  • Customer Service – must be wishing to give a great experience to all visitors on campus.

Depending on university requirements you may be involved in some or all of these ambassador responsibilities.

Note - This is not an exhaustive list of duties, and the University reserves the right to make changes and adjustments to the Job Description in line with the needs of the organisation.

Why sign up?

Not only will you receive full training, but you’ll also make new friends, have an opportunity to network, gain invaluable work experience with flexible working hours and be paid the Real Living Wage.

How to apply

Recruitment for the Ambassador Scheme will be open for academic year 25/26 on Monday 15th September and you can see the full job specification and apply via the job advert on Aston Futures.

Applications for this year will close on Friday 10th October at 5pm.

Other Exclusive Opportunities Available to Ambassadors:

As a Student Ambassador you would also gain access to certain opportunities which are exclusive to the scheme. This includes:

  • Mentoring - support local students in Years 9 –13 by becoming their mentor and helping them to achieve their academic goals and realise their aspirations.
  • Alumni Ambassadors – Working at John Cadbury House to support our Alumni when they use campus facilities on request.
  • Marketing Ambassadors – supporting with specific digital marketing tasks (often social media related).
  • UniConnect Ambassadors – supporting specific initiatives relating to UniConnect.
  • Higher Education (HE) Fairs – attending various events around the country supporting Aston University’s information stand.

Student Ambassador Person Specification

We recommend you study this carefully before applying.

KEY

  • E stands for Essential
  • D stands for Desirable

Competencies and Required Skills 

Qualifications / Certification and Licences

(E) Current Aston University Student
(E) You must be either:

  • First Year – Undergraduate
  • Foundation
  • Second Year - Undergraduate from specific courses (TBC but will be on job advert when recruitment opens)

We will not consider any applications unless they meet these qualifying requirements.

Knowledge & Experience

(D) Experience in a customer service role or working with the public.
(D) Experience in a similar student ambassador role (open day and evenings)
(D) Mentor experience
(D) Pathway mentee
(D) Voluntary Work
(D) Extracurricular activities outside of your studies.

You do not need to have previous work experience to become a student ambassador, however the above list would be useful and do talk about these examples in your application if you apply.
Behaviours & Attitude
  • Enthusiasm – 
    - A passion for study and learning 
    - A passion for the university and extra curricula activities 
    - A willingness to share their experience and passion with others 
     
  • Willingness to learn – 
    - Seeks opportunities for learning 
    - Has an awareness of their own development needs 
    - Open to trying new learning experiences 
     
  • Communication skills – 
    - Confident to speak to members of the public 
    - Confident in handling customer service interactions 
    - Willing to communicate and or present to groups of people 
     
  • Teamwork – 
    - Appreciates the importance of working in teams 
    - A willingness to help colleagues in a team 
    - Ability to work with differing stakeholders (students, applicants, staff members) 
     
  • Problem Solving/Initiative – 
    - Ability to spot problems and report to others
    - In a problem situation they know when to ask for help 
    - A willingness to use their initiative and speak up

Whilst we do not require any specific experience for this role, you will need to show you have these qualities and skills as they are essential to being a Student Ambassador.
Right To Work Checks

Current guidance on Right to work checks can be found here.

DBS Checks

Current guidance on DBS Checks can be found here. 

As part of our employee recruitment processes, Aston University uses an umbrella body called First Advantage (FADV) Online Disclosures to process and interpret the results of DBS applications. First Advantage provides a comprehensive DBS service with full UK coverage, including Disclosure Scotland DBS checking service. 

If you are successfully recruited as a Student Mentor, HR will arrange for you to have access to an online application via a simple and easy-to-use online portal that links to the DBS.  HR will communicate the results of your check through the online portal. This will then be stored electronically on your Core Employee Record for the period that the DBS is required. The DBS certificate will be sent directly to your home address by DBS.

Further details relating to GDPR and how your data is stored by First Advantage can be found here.